⸺ About the founder

Hi, I'm Shawn. I built Care Concierge for the people who care for everyone else.

Shawn Barnes, BA, CSA

After fifteen years working alongside clinicians as a Certified Senior Advisor and placement agent, I watched too many brilliant colleagues burn out under the weight of CEU requirements, caseloads, and a system that asks for everything. Care Concierge is the resource I wished existed — built by someone still in the field.

15+ yrs
Active practice
CSA
Certified Senior Advisor
6,000+
Students taught

Read my story Get in touch
Shawn Barnes, CSA
C Shawn Barnes, CSA
Founder · Care Concierge

 ⸺ My story

Why I built Care Concierge.

THE SHORT VERSION 

During COVID, I watched clinicians struggle to find accessible, high-quality Live CEUs amidst an unprecedented healthcare crisis. They needed education that respected their time, reflected real clinical practice, and didn't add to their burnout.

I didn't set out to build a platform—I set out to solve a direct need for my peers.

HOW WE GOT HERE

  • 2021: We officially secured credentialing from the Alabama Board of Social Work to begin offering free, Live courses via Zoom. To give social workers maximum flexibility to meet their licensure requirements, we recorded these live sessions and posted them to our library for asynchronous credit.
  • 2024: We expanded our mission by earning approval from the Alabama Board of Nursing. We took on the administrative heavy lifting so our nurses didn't have to—including directly posting completed nursing hours to the ABN website.

To date, we have invested thousands of dollars and hundreds of hours to keep these live and recorded CEUs completely free for the healthcare community.

Care Concierge is the next chapter of that commitment. This platform is designed to allow our CEU program to become self-sustaining—ensuring our courses can pay for themselves without placing a financial burden on clinicians or relying on personal subsidies.

RUN BY PROFESSIONALS

Care Concierge is built, curated, and guided by active practitioners who understand the real-world demands of the field:

  • Elizabeth Vernon, CSA — Nurse Consultant
  • Sally Singleton, LICSW — Social Work Consultant

Together, we remain grounded in active clinical practice and deeply dedicated to supporting the healthcare professionals who keep our system running.

 ⸺ Credentials & experience ⸺

Licensed, practicing, and accountable.

Real credentials, real caseload hours, real continuing education.

🪪

Elizabeth Vernon, RN

Active state licensure, maintained in good standing through ongoing CE hours and clinical supervision.

License CSA #1-109535

â—·

18+ yrs

Eighteen-plus years in caseload-heavy hospital, community, and outpatient settings — still seeing patients today.

Continuous since 2021

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6,000+

Social Workers, Nurses and allied healthcare professionals across 9 states have learned through Care Concierge.

Across 9 states

✦

CEU

Care Concierge courses are CEU-eligible through approved continuing-education partnerships with Alabama state boards.

Board-approved

First Generation
Healthcare,LLC dba
CarePatrol
All courses are 1.0 contact hour.
ABN #1563 02/07/22-02/07/26
ABSWE, #0689, 03/31/26

⸺ The mission

Care Concierge exists so the people who hold the system together don't have to hold themselves together alone. Continuing education should give back as much as it asks for — practical tools, real community, and the dignity of being taught by someone still doing the work.

Shawn Barnes — Founder · Care Concierge

 ⸺ Come on in ⸺

Explore the library, or join the community.

Whether you're here for one CEU or a full year of weekly coaching — the door's open. No upsells, cancel anytime.

Explore the library Join the community

A continuing education and live coaching platform for social workers, nurses,
and the healthcare professionals who care for everyone else.


© 2026 Care Concierge. All rights reserved.